Guides / Chasing payments

Chasing payments

Following up overdue invoices. Typical: about 2 hours a person a week. AI could take roughly 50% (illustrative).

5 steps

  1. 1

    Turn on automatic reminders in your accounting tool.

  2. 2

    Write a friendly 7 day, a firmer 14 day and a final 30 day message.

  3. 3

    Keep the wording polite and factual.

  4. 4

    Hand anything over 30 days to a person.

  5. 5

    Review overdue list weekly.

🧰 Tools that can do this

Xero, QuickBooks or MYOB invoice reminders.

🆓 Do it free

Invoice Ninja reminders. See free tools and StackSwitcher for switching guides.

🔒 Keep it safe

Do not paste personal, staff or client details into public AI tools. A person checks the output before it counts.

🆓 Option 1: Do it free

Open source tools you can run yourself, no licence fees. You will need someone handy to set them up and keep them updated.

See all free tools

📦 Option 2: Get the click by click pack

Plain guides and prompts in a ZIP. Pay once, no subscription. It is a set of guides, not software. This job (Chasing payments) has its own click by click setup in both Starter and Full.

Compare what is in each pack

Last checked 4 Nov 2026. Menus change, so check the tool's own help pages.